innovation and resources

Is there a cause-effect relationship between resources and innovation?

Nikesh Arora, Chief Business Officer at Google, says Larry Page certainly believes so. I asked this question at the Citi Technology Investor Conference 2012 at Hilton, New York, and he responded to me elaborately. The specific question is at : in the webcast here at 35:20.

In academia, an article from Scott Anthony of Harvard Business Review is presented here with three steps on how to innovate in tough times. The three points are:

1. Lower the cost of testing 
2. Creatively  tap into outside resources
3. Ruthlessly prune the portfolio

Particularly interesting is the fact that Nikesh Arora (Google CBO) mentioned exactly the third point as one of the strategies being deployed at Google.

Detailed transcript of the question I asked Nikesh and his response are below:


Question from Manik Patil: 

From a supply side perspective, for  your engineers or your staff employees, in general, Google is now having over 50,000 employees.

How do you plan to keep the productivity high and stop/avoid complacence kick in?

We have seen history of companies in the past where they have great growth, lot of products...eventually having trouble with growing number of staff employees and eventually having some pockets of lack of productivity.

Response from Nikesh Arora, Chief Business Officer, Google: 

It's a good question, really!

First of all, we are still getting used to the idea that we are 50,000 employees. We see ourselves at Google as Google and Motorola, which we run as a separate entity. For foreseeable future, that is how it is going to be. Dennis has done a great job with getting his arms around Motorola and has a great team. 

Scarcity creates innovation
But having said that, your question is a good question because we are constantly thinking about how do we make sure that we keep efficiency and 'efficiency' not just because we think about life that way but you know Larry (Page) has a very clear point of view that scarcity creates innovation. Having abundant resources -to your point- makes people complacent. They don't think about this...they think about solving bigger problems with lots of people. So, we do and try to make sure that teams have little less resource so that they are forced to think out of the box to solve the problems with constrained resources as opposed to having abundant resources.

Large Scale
Having said that, it does take a lot of resources to keep the engine running with $10 billion in quarterly revenues and billions of searches a day around the world and products like Android, Youtube. So, it's a constant challenge.

No Silver Bullet
There is no silver bullet and one answer to it. It just requires management to be vigilant. And does require for us to keep going back to our portfolio more often than not to make sure that we are not doing things that are not good for us or are not going to scale well.

Balance necessary 
At the same time, you have to be careful that if you pre-judge things to soon then you may be at the risk of killing innovation right when it is about to start. So, it's a fine balance and there is one more overhang of management.

Another leader who thinks similarly is: James Gorman, CEO of Morgan Stanley.

http://www.bloomberg.com/news/2012-10-14/can-morgan-stanley-s-gorman-save-wall-street-.html

I had certainly observed this at several highly innovative clients I had the privilege to work with. 

PowerPoint = enemy or a friend ?

An interesting article from The New York Times caught my attention as the heading read:

We Have Met the Enemy. He is PowerPoint.

First, I didn't know about the PowerPoint culture in the U.S. military - Microsoft must've made some good dough getting them addicted to PowerPoint. Second, I didn't know that they were obsessed with bullet points - they should check out the Beyond Bullet Points methodology. Third, it surprises me because military folks are supposed to be detail-oriented and Powerpoints are usually not delving in the details. One of my acquaintances had an opinion that Powerpoints are for folks suffering from ADD.

PowerPoint is a way of life for management consultants, especially when you make tons of presentations to clients. If your job lurks around sales or pre-sales, all the more necessary to know powerpoint well. That brings me to the point to share some of important tips:

1. Learn how to make a good pot file.

A good consultant must always have a .pot file as a tool at his/her disposal. This helps you put up good decks in minutes. You don't have to run helter-skelter.

2. Learn how to present a PowerPoint effectively

A polished flawless PowerPoint deck by itself is not the key to success. It is a necessary condition but not sufficient for an effective presentation. Know how to present a powerpoint effectively and this takes us into the realm of why effective communication is important. Beyond Bullet Points is an interesting concept that started in the last decade and one should read it as a tool in their toolkit to effectively apply it if you know the audience hates bullet points.

3. Learn when to use them and when not to

As much as a polished powerpoint is important, it is imperative to know when to use it and when not to. Certain situations, especially in sales, may not require a powerpoint deck.

recession survival skills or business best practices?

A popular magazine came out with an article such as "5 recession survival skills". I condemn this approach of journalists to fill up pages for selling their magazines. 

The points mentioned in this article are good business practices to use even in good times - not just bad times. I fail to understand why would anyone spend more than necessary amount even in good times. In business, thrift has to be a way of  life and a mindset. However, such organizations cease to exist due to their excesses in costs. 

Of course, there are organizations where inefficiencies are in-built and a part of the culture. The case in point is Citi. I had blogged about them way back here. 

is itsm relevant in the current economy?

David Cannon's name alone drew a good crowd for the monthly meet of ITSMF USA's - New York LIG. The weather was aweful.

The topic for tonight's discussion was "Is ITSM relevant in the current economy?" An effective presentation indicating why is ITSM not only relevant but also effective. Some practical tips and suggestions helped the presentation worth while. He did bring up Majid's slide on Service Strategy. He also brought up a slide on a topic that I was a Teaching Assistant on - "Enterprise Architecture as a Business Strategy" by Jeanne W. Ross, Peter Weill, David Robertson.

IMHO, ITSM is relevant for parties interested in realizing the complete potential of IT. I have seen environment where businesses abdicate from their responsibility of making IT as a service successful. Such environments are relatively hopeless. This is where the pitch for a Service Manager comes in. Think about it.

It felt good to be back to these LIG meetings. I used to attend those until Nov 07 and thereafter started my travel projects. Now, I will be attending these on a regular basis as I am working locally and can control my timelines.

After the presentation meeting, the organizers, myself, and David decided to go out for socializing. We had a few drinks at Connolly's in midtown Manhattan after the presentation was done. This took me back to the CMU days. The last I met David Cannon was at Walnut Grill in Shadyside, (Pittsburgh, PA) in early '07 while he was guiding us for the CMU SMO Student Interest group.

I regularly keep updated via various sources. One of the most under-rated and relatively unknown source in the developed world is the Infosys blog on ITSM - ITSM Service Matters!

a graduate program in service management!

Check here for the new program at CMU for experienced candidates in the field of Service Management. It is being offered by Institute of Software Research in the School of Computer Science.

Already, ITIL v3's Service Strategy was successfully bid for authorship by one of the CMU folks (Majid Iqbal) earlier this decade. Now, ITSQC in conjunction with ISR and SCS has introduced this new program. The pitch sounds convincing. I wouldn't be surprised if PRC govt sends its folks to learn in this program in order to support their budgeted 5-year plan to increase services in China.

msft: accelerating market share?

I wanted to blog about this musing earlier. However, other competing priorities delayed this.

MSFT has just 5% of the search engine marketshare and wants to expand it to a formidable # 2 slot. Currently, Yahoo has #2 slot and has expressed its dissent in joining hands with Microsoft.

MSFT has resolved to alternative means to capture market share - cash back ! An interesting thought in a dwindling economy and the most bang for the buck as it targets the highly lucrative click-thru-to-revenue.

How can they expand the volumes for the same?
1. Targeting gems at the bottom of the pyramids: I mean the emerging economies !

For instance, if the MSN folks can make their finance site for India better, they will be able to eat up that entire market. Google has no product for that market and the Yahoo product is appalling.

Another example is if MSN can introduce bill-pay for Indian service providers. The population will happily get onto MSN site for paying bills at nominal premiums of INR 10 or a quarter.

2. Focusing their information security dept's innovation to online payment safety.


What is still lacking in their product?

accuracy:
As against the rival Google, the accuracy of the Live search product is inferior. For instance, I gave a search string of "Sony Cyber-shot W120 Black 7.2 MP". Despite of the fact that the product was available on the website, it wasn't the first one that came up. It came up way at the bottom of the page and that too, I had to scroll down. At Google, the only product in response to this search string was the one I was looking for.

This reminds me that "attention" is a pricey commodity for which every advertiser is craving for. If the search result is not at the top then it loses the relevance.

cheapest prices:
Also, the price was not comparing itself to other deals that may be available. However, that's a flaw that even Google has. Google checkout had higher prices for this search than Microsoft search.

I think that MSFT can innovate on the cheapest prices point to get an edge!

talent war...

The global war for talent is intense! Nature of work, composition of workforce, and new world order are the key drivers for such a war.

First, the organizations are operating in an environment with ever-increasing proportions of tacit knowledge. This stems from the fact that the proportion of services in the global GDP is increasing and the fact that many services are getting highly specialized.

There was a Congressional hearing on why CEOs of loss-making investment banks were compensated millions of $s. The board members from the compensation committee for these companies were drilled by the Senators. However, the board members had a simple stance: there is a war for talent and if we have to run our businesses, we will have to award these bonuses. Such politically satisfying rituals help the elected representatives to go back to their people and say - "ah, I tried ...did you see that on the television?" :P. Also, there are surveys by IPS-DC on executive excesses (2006 report, 2007 report). The ludicrous hearing by the Senators (I watched it on C-Span) and/or the surveys had no effect on the pay-practices in the financial services sector. This is evident from the recent WSJ article on "Say-on-Pay doesn't play on Wall St."

Second, the increasing global nature of workforce is posing other set of challenges. McKinsey & Co had an article on why multinationals struggle to manage talent. Mobility among countries and cohesiveness in achieving cultural diversity are prime challenges for multi-nationals. The global workforce today demands wage equality across the globe and is ready to move around to other companies that offer so. For instance, one of my former colleagues at a US-based system integrator/consulting firm didn't get US visa (lottery issues) and the firm could not make arrangements for him in some other country than India. She didn't want to be in India due to wage-difference. This led to her resigning and joining some other global consulting firm that could deploy her in Europe.

Third, the huge transfer of wealth from the US to West Asia (via oil) is leading to demands for talent at higher wages in a global demand uptick. The new world order is causing countries with immigration policies non-conducive to immigrants to lose out on competitive workforce for the nation. For instance, most of the financial services firms which cannot get visas for their workforce in the US are retaining the talent by deploying them in the UK or Canada. Similarly, west coast companies (such as Microsoft) is deploying its workforce (that lacks visa) in Canada.

Another evidence of the war for talent is apparent with the current talent-sourcing practices of leading organizations. Cyber sleuthing, an art practiced and perfected by Shally Steckerl and the likes, along with the boom for niche jobsearch sites for 100k+ jobs (The Ladders.com or 6figurejobs.com) are evidences for the same.

As Friedman mentioned in his book "The World is Flat", the companies that are not ready to change will cease to be competitive and later, the countries that are not ready to change will lose out. I think that the companies that are ill-equipped with HR policies to tap the global talent will lose out in the medium to long run and the countries that are having mis-aligned immigration policies will miss out in the medium to long-run. So, catch up with the times - change or else there will be nothing left to change !

robbed by the FCC...

Yes, the American consumers consumers were robbed by the FCC from cheaper Internet-access and communication charges. Instead, the FCC ended up making the two telecom giants get a tighter grip on the consumers than ever before with the spectrum auction's results.

Mobile-phone companies have long opposed open access. Verizon even sued the FCC last year in a bid to block a move toward open access. It failed, then did an about-face, promising to open its network to third-party devices and applications in the future.

Verizon wireless was awarded the largest chunk of the spectrum auction and also, allowed to make a decision about accessibility to its spectrum by others. This is not in line with what Google tried to petition against.

The Economist notes:
"ONE of the dirtiest tricks played on American consumers is the way their country’s mobile-phone companies force them to use phones sold through the companies’ stores, then lock them into two-year contracts with punitive cancellation fees. Asians and Europeans—who can take their mobiles from one provider to another, and use them on different networks around the world—shake their heads in amazement at Americans’ meek acceptance of such anti-competitive practices."

As it is the interest-rate cuts have been making me skeptical about allowance for market forces to thrive by themselves. The spectrum auction fiasco further disturbs me as bureaucratic intervention and incestuous relationships have created this broad daylight robbery from the consumers!

microhoooooo

Microsoft bid for Yahoo at $31 a share in a bid to gain some market share in the rapidly evolving online ad industry.

An earlier post on this blog here, expressed the possibility of consolidation with Microsoft buying Yahoo. Microsoft senior leadership was astute and kept this possibility on bay for a while. They made their move with an unsolicited bid when the Yahoo stock was beaten down due to lacklustre performance by Yang and the Gang. Larry Ellison moves in similar ways.

The media expressed that there may be anti-trust problems. Now, you gotta be kidding me! Together Microsoft and Yahoo will cover only a quarter of the total space that Google commands. I learnt at least this much in my Business Law class from Prof Hersch. I am not sure why the popular media made these comments. This just indicates how the media runs hurriedly to create sensational headlines rather than providing any thought to it. None other than CNBC said this and other channels followed suit ! This sad display of journalism reminds me of Prof Chris Telmer, who used to rip apart the pink press (financial press) for spreading false notions in the minds of the naive readers. Astute and educated investors read most of the pink media with a grain of salt due to such incidents.

Of course, Yahoo and Microsoft have huge share of email accounts. However, I am not yet sure if they have good enough products to target ads in that fashion. If they build it together, they will save money on building that. May be both already have products in the pipeline...who knows.

Going ahead, we will witness some interesting times in the search space.
1. MSN Money must leverage Yahoo Finance for their content but not the UI. The international market and eye balls (remember - Jewels at the bottom of the pyramid!) that MSN Money will get with the inclusion of Yahoo Finance content on MSN Money will surpass that of Google Finance easily.

Google Finance does not have any grip in the foreign markets - for instance, the Indian market. Whereas Yahoo Finance has a good set of data (though there is room for improvement for the international markets. Besides they roll no the RIC codes and hence, have a standardized convention for naming the stocks.

2. We will have a very colorful time watching the titans clash for the online ads market. MSFT has been ramping up its Live Search staff with good talent from around the globe. They have some way to go in order to make themselves equivalent to that of GOOG. However, they are on the right path.

3. Will MSFT be able to retain the top talent from YHOO? or will they be bought away by GOOG or facebook? Time will tell. Most of the sources I talk in Yahoo with tell me that they will not like to work for MSFT given that when they chose their careers - they had a choice and they actively chose YHOO over MSFT.

Another take on it is that this was a la The Art of War move by MSFT in which MSFT doesn't engage YHOO into a battle but just surrounds it. YHOO has nowhere to go. Mr. Yang and Gang could not maintain a high valuation for the ailing online giant. GOOG cannot make a bid as they dont want another regulator hassle from the DOJ for another anti-trust trial (this time it will be fatal).

In conclusion, 31 bucks a share is not a bad price to pay considering the additional steady revenues it will bring in. Microsoft senior leadership was astute and kept this possibility on bay for a while. Let us see how YHOO responds to this bid.

professional services of software products

Here's a funny depiction of professional services arm of a software product company from Dilbert.

why MISMers should focus on Google APM?

Consulting is a hot favorite for the MISMers (MISM students) as they want to utilize and deploy their newly gained knowledge about business-enabling via technology and running technology as a business immediately.

However, Google APM is a profile that helps you achieve that as well. Check out this set of 18 globe-trotting Google APMs. Of course, this is also a publicity stunt run by Google recruitment to attract the best talent at cheaper rates (yea, Google's cheap in their payscale - but what the heck, they give awesome stock-grants - about 200 shares per APM and on top of that, such perks). Check out this take on Google's APM program.

Unlike the consulting firms, Google maintains the entrepreneurial spirit of these young bright minds by providing them opportunity to spin their own projects, enabling them to be successful, and finally, bringing those to the market for the greater good of humanity. Much credit goes to initial founders and global product development chief such as Marissa Myers. Ms. Myers is young, energetic, and understands that the new generation folks would get put off if they are restrained from doing certain other things at work. How to channelize this huge burst of energy for the company's benefit is something that the Google leadership has mastered. Of course, it may appear that everyone's running amuck with any idea - however, that's not true. There is method to the madness and I wont divulge more details given to me by an ex-Product Manager during my interview for Product Management position earlier this year.

I would strongly recommend Google Product Management for those MISM students who yearn for the blaze of glory via entrepreneurial pursuits. I was oblivious about this opportunity till half-way into my program. When I discovered about it, I was obsessed with it. Google didnt' move fast and after 5 months of waiting I had to sign up my papers with my current employer, as Google was dragging the recruitment decision.

Google has been sharp enough to identify MISM as a program to source their PMs and APMs. Last year, they started having CMU on their radar for the same. Earlier, they saw CMU as a location for Devs, etc. However, the perception has changed and they intend to hire APMs and PMs as well. I hope this relation builds over a period of time and gets formalized making Google as a formal recruiter for the MISM program, similar to the consulting firms such as Deloitte, Diamond, McKinsey, etc.

Graduate !

The last week at CMU was fairly eventful. Here's the account for pre-graduation, graduation, and post-graduation.

Pre-graduation:
The semester got over and I was partying non-stop ! Two parties in one evening on Thursday - first, at Prof Steve Roehrig's place and then later at Firehouse with Turkish Students Association (TASA-Pgh). The initial one was sober and a good opportunity to meet the faculty members in a social setting. TASA party was fairly nice as I met a new dance partner Ashley ! Next Friday, we went to Matrix for another night out with her friends.

Graduation: This was a memorable event for me - not because I was graduate but for reasons as follows:

First, the graduation dinner was a cool plan by Val - this one was at Le Mont ! As CMU represents, it was a fairly international dinner - ppl from origins of US, Iran, China, Bosnia, and India !

After the dinner, myself and Gorana went to Firehouse as she wanted to check out the place.

Second, Val's mom was present for cheering me up at the diploma handing over ceremony for MISMs. My parents didn't make it to the US but I had someone from my American family to cheer me up !

Third, Bal & Val gave me the exact gift that I wanted :) Val's mom gave me a graduation gift too. Her actual gift was being there for cheering me!

Graduation day was a day to cheer an effort and the sacrifices that went into getting the degree. Clearly, I was not ready to leave school once I was there until April. In April, something happened and I was so ready to graduate - I feel the emptiness without the school even now !

When I came to CMU, I had a situation similar to the one Odysseus had in Homer's Odyssey. On one hand, he had the beautiful Calypso and on the other, he had his kingdom Ithaca. Odysseus went for Ithaca and I went for Carnegie Mellon U. I wish that alike him, I will be able to get what I want.

Post graduation:

After graduation, I left my townhouse in Sq. Hill. Believe me, I was happy to leave it - lol !

I went to meet Bal and Val for this one last dinner at IL Pizzaiolo (Bal said that I must have Pizza out there before I leave Pgh). They used wood heated ovens to churn out some delicious and sizzling pizzas. The cheese was unmatchable. They beat the Giordano's (Chicago fame) hands down. However, I got some information due to which my stay in Pgh got extended. In a way, it was a fortunate accident as I got to have some family time. :)

Next day, Val bhabhi made some tasty Chinese dinner and we watched another movie. Yea, she fed me just like my Bhabhi would ! Later that evening, we watched Da Vinci Code (yea, this was a movie on my pending-list). Finally, on Saturday evening ,we went to horse racing at Meadow Lands. That was a fun evening and then we watched Notes on a Scandal.

Last day in Pgh morning, I checked out Pandolfo's with Bal and Val. It was a sumptuous meal. While leaving, I was sobby and almost cried while I sat in the car. I have decided that if I am unable to settle down in NYC, I shall go back to Pgh !

what area of strategy to specialize in ?

Another common question by prospective management students:
What area of strategy to specialize in?

Answer:
What area depends on what you want to do and your skillsets.

Option 1:
If you have good project management skills then you might want to do implementation of strategy. This is important because it is often found that the implementation of a strategy fails to match with the original vision and goal of the project (I consider an entire business as one large project here)

Option 2:
If you do not have good project management skills but have good analytical skills w.r.t. market research, economics (both macro and micro), design skills, etc then you might consider designing the strategy as your option.

For best results, a firm is well-off giving the design work to someone who has these skills as well as possesses the experience mentioned in the earlier option. Experience is important in order to make the design "pragmatic". Often, the companies cannot procure such folks and do a trade-off on either experience or design skills due to shortage of time.

Bottomline: Get a better grip of fundamental concepts for the field before thinking of strategy area. It is a buffet dinner out there - you yourself need to figure out what suits your palate, appetite, and digestive system.

graduation

This is a follow-up post to an earlier post here. Comtemplating on my journey of MISM - naaaah, there's plenty of time for that later.

Graduation's in the air and there are celebrations all around. One full week of parties and catching up with friends, et al.

Last Sat night, we went clubbing to Firehouse to celebrate this one last party with colleagues before everyone disperses for their internships and full time positions.

Yday evening, there was a welcome event at Six Penn Kitchen for the newcomers (the event became slightly unpleasant because there was barely any food after 5.30pm and party was scheduled from 5pm to 7pm- I must say that the organizers did a dismal show in the party estimation! The choice of place was good though.

Tonight, some of the existing students have a dinner at Anisha's place - her parents have come down to visit her and her brother for 3 weeks. She's invited everyone for a dinner made by her mom :)

Tomorrow night, there's another party at Prof Steve Roehrig's house !

Friday night, I plan to go clubbing - but Pgh night life is not as active on Fri nights - unless there are $1 drinks - lol ! Letsee - I missed Diesel lounge last Friday night when Anisha visited it - I might go there this Fri night.

Thereafter, on Saturday evening, a graduation dinner with my Indo-American family (Bal, Val, Val's mom and some other guests) at LeMont ! This is right after MISM/MSIT ceremonies in the evening.

Catching up with friends over coffee, lunches, dinners is the routine for this week prior to the graduation. I have to make a list of who all are left to be met.

I've to get my gown and cap in the meanwhile. Also, packing for the move from Pgh to NYC is going on. That's the only painful part these days.

neo biz harp

It is fairly apparent that my exams are over. :P

The Verizon article in WSJ today morning made me log this post. Verizon wants to get into gaming and other stuff in order to capture value of the market they are creating. Stupid ! - they didn't play it safe like AT&T. Their top managers shouted from the top of their lungs that ATT will find it difficult to expand capacities later on. Expand for who? AT&T spent only 4.3 b whereas Verizon spent 20b. A huge committment doesn't always result in a huge return. Verizon has several plans but the original visionaries of the FiOS deal are still around - ask them and they seem to be scared. Scared that their plans may not pan out what they originally planned it for.

For instance, in the gaming space, there is already this company in place: Digital Chocolate. Name of the company aptly suits it as it is going to indulge public in mass-consumption of the cellphone gaming.

Podshow is another firm which will take major piece of the content provision pie in this convergence game. It will be mostly the non Verizon firms which will come in and derive value from the high bandwidth networks made available. How can Verizon stop them from free-riding? Differential QoS is already in doubts due to the whole net-neutrality saga.

There is no point for Verizon to spend so much on the backbone in order to create such large networks which will eventually be used by others. One conspiracy theorist mentions to me that the person who politically forwarded this decision for laying out the fiber had personal interests in the entire affair. Neither the shareholders nor the BoD were convinced about this. So, what does a shareholder do? Sell !

btw, other neo-biz which excited me recently were: Tell Me, Akimbo, Good Technology

Tell Me: has created this seemingly huge platform already. Slowly, steadily, they plan to takeover. Before we even knew, they have 35 m folks working on their systems daily ! They arent the state of the art but they have been able to capture the market relatively fast. Personally, I love the Tmobile IVS - its awesome !!! However, in this world where network externalities come into play - Tell Me may start to rule !

Akimbo: Your wish is on demand ! This continues in my line of harp - IPTV and the digital convergence. Akimbo is well-positioned to take advantage ...they might be little too late to create a lock-in with set top boxes similar to those of 2Wire's or Scientific Atlanta's. However, they are making sure that they have the content !

Good Technology: got acquired by Motorola - dayyuuummm ! Motorola's fatherhood may either provide a huge impetus or suffocate this new startup's spirit. Let us see what happens. Good Technology take advantage of the fact that there are more cell phones than personal computers !

Now, I need to get going to prepare for an engagement tomorrow !

usability and free products: google, yahoo, microsoft

Can you imagine having a service provider (having no monopolistic advantages) trying to give you, a user, a hard time with their interface for your interaction. What do you do if you have other options? Switch !

Ease of use, and relevance are of prime importance. There is a reason that there exists a graduate program named "Human Computer Interaction" in some of the leading universities. There is a reason why these students get hired by most of the leading companies quickly. Ease of use does matter.

Check out why Google made it's way much ahead of its competitors such as Yahoo and Microsoft. Google has about 55%+ market of the search market. Yahoo is about 25% and Microsoft, a pithy 5-8%. There are many reasons and HCI is one of the prime ones. Larry Page, one of the Google founders, was a HCI grad student ! Their products beat Yahoo hands down. Microsoft was busy with anti-trust trial and totally lost track.

Microsoft has now started having good HCI products in their portfolio. Also, Yahoo has a similar ideology. They still don't have as much user-inclusion in their product developments. An acquaintance from Microsoft program management team for their search product explained me their process and I believe that they still need to allocate more time for the usability piece. However, to be fair - they are getting better!

Ray Ozzie has discovered that Google is way ahead and MSFT was left behind. However, he also respects them. At the same time, he is pushing his product dev team to get their act right with Live search product. He wants Microsoft back in this game. This market is going to double from USD 40b to USD 80b in 3 years. Microsoft cannot afford to stay back with a mere 5-8% market share.

One way to get back in the game is consolidating the smaller players. I foresee this consolidation happening. How - I dont know....! Let us say, what if the software giant makes a kill and buys out Yahoo? Picture this -

At today's price of 30-32 and outstanding shares of 1.34b, we get about 40b market-cap. If MSFT makes a bid of 20% higher, it will be about USD 48-50 b. MSFT can afford this purchase without any leverage - given their warchest of cash they've built up on their books. Besides, they needn't buy the whole pie; they can just buy a 51% stake at about USD 24 to 25 b. If they wait a bit, they can get it for cheaper as the stock market capitulates due to economic outlook - lol !

MSFT-Facebook romance is going on anyways. (Is this due to the Harvard connection???) So, MSFT will have a good usability team at hand and will be back in the game to take head on with GOOG. This wont be a serious threat to Google because the merger will be disruptive for both the companies from a talent perspective. However, this move will still strengthen Microsoft's position vis-a-vis Google and this move is the only way for Microsoft to get into this search arena, if they are serious about it.

Going back to the usability game, it is interesting to note that Govt of America has considered this seriously and has guidelines at usability.gov.

which company is your favorite company?

Usually, many of my colleagues ask me this question: Which is your dream company?
My reply: my own company :D

They ask: Besides that?
My reply: From what perspective?

They ask: to work for...duh!
My reply: None

spring courses

Technically, the school authorities call it the spring semester - I have no idea why - this cold is getting annoying - the temperature is 8F and feels like -2F. Man, that's -18C....! that's coooooooooollllllllddddddddddddd !

I wanted to write this post since a long time but either didn't have time or didn't have an inclination towards it. However, right now, I think I am over my writer's block period and can write ...and yo, I am back !

Macroeconomics

Prof Christopher Sleet has recommended the textbook of the most influential economist in the world - Mr. Ben Bernanke !I have the fifth edition but the professor insists on the sixth one which came out midway between the mini. However, this is a semester long course.

I am grasping some important macroeconomic concepts which help give an added dimension and credibility to any of my analysis.

Some of the CMU students are so impudent - they keep their feet on the bag! Check out the adjacent picture !

Business Law and Ethics

Course on Contracts by Ashish Arora was cancelled. That made me take this course and I am so glad I took it. Prof Dale Hershey has close to 40 years of experience practicing civil lawsuits. The book by Beatty Samuelson on Business Law is exhaustive and interesting at the same time.

This gives me a perspective on strategy analysis and also good amount of information required for a manager while making decisions and taking actions.

Contracts, Corporate structuring, intellectual property, cyber law, class actions, jurisdictions, shareholder rights, insider trading, antitrust, environmental law, consumer law, uniform commercial code (UCC), CISG, etc are the topics which are broadly well-covered in this mini-course.

On a sidebar, I met a bunch of first years (MBA) students in this class for our group presentation - all of them were caught up in a crazy chase for the internships .... 2 of the 4 I worked with got offers from Amazon which are freaking amazing offers :) One got from AT Kearney and one is still looking as she wants more !

Digital Transformation

Prof Ramayya Krishnan brings in some good models to think while making decisions w.r.t. IT and deployment of IT for strategic purposes. We mostly deal with IT user category of companies and not the creators.

However, I have a complaint: As participation has such a high grade component, in order to be fair to everyone, he gives way too much time to some of the folks in the class who crave attention. For instance, someone gives a long pregnant pause (just to get the footage) once s/he is given an opportunity to talk. Moreover, there are folks who bring in previous points while the discussion is in a specific flow (no matter how irrelevant they are to the current discussion). Then there's someone that takes at least 3 mins to describe the point s/he is trying to make.

I feel stuck in this class.... I didn't have a choice while taking this course as it has been made a capstone course which is compulsory. It must be dropped from the list of required courses - or must be allowed to be exempted if something similar is done. My strong opinions come from the fact that I had to miss the Capability Improvement for Service Organizations class due to time conflict with Digital Transformation. If DT wasn't a core course, I would've taken the Capability one !


Information Security and Risk Analysis

Interesting course with a great deal of insight in valuing risk. This is close to Options Pricing which I studied last semester. When I put up the point regarding security firms coming up with insurance for the clients w.r.t. managed security services, professor mentioned that there is lack of data. I could quickly correlate it to the fact that in case of stocks, there is second to second ticker data.

Prof Ashish Arora puts out the ideas really neat - these are useful for a consultant in general and a security department personnel in specific.

One of his TA Sasha Ramanov has a nice site which you can check out here. Another TA suggested me the WEIS 2007 event. I will try to make sure I am in Pgh around that time in order to attend it.

Lectures are conducted in Collaborative Innovation Center (CyLab hosts Google, Intel, etc offices here) for the infrastructure setup as the classes are being relayed to Kobe(Japan) as well.

Capstone project: Citigroup Corporate and Investment Banking
I can't write much about this as we have to protect the interests of our client.

In order to maximize the learning experience, our advisor Dave Burke has given roles to the folks who did not have experience in those areas. For instance, I have acquired knowledge on being an architect but never worked as an architect before - so, I was made the architect. Someone else hasn't done project management, so s/he took up prj mgr role and myself and someone else who has done it will guide him/her. This method has its own pros and cons.

All in all, a busy semester going on. I can manage to hit the gym several times a week and I am happy about that. Moreover, I am able to undertake other activities such as ice-skating, skiing, clubbing, latino dancing, etc in some free pockets of time.

NYU visit

Mixed bag of experiences... I can say. I attended the class of Luis Cabral.
Fantastic course : Firms and Markets. Liked it. It is one of the core courses here.

An admissions coordinator does not exist in NYU. Students do the job. Met Chandra and Tim. Tim was a career switcher - Accenture to a start up to a trader post-MBA. There was a mismatch between what Rahul Mehta mentioned and the experience I got in the short class I attended and the folks who I met.

I went to Courant to meet MSIS admission guys for something and was totally unimpressed.
Ms. Anina was busy with something and I seemed to disturb her. She didn't have much information to give. They run the fall deadline as late as March.

I was expecting a different degree of hospitality. However, this could be the nature of the city - Noone cares! I hope that doesn't happen in Cornell. Were my 450 USD tickets a waste?