As I read ITIL v3 since summer this year, I realised that most of the techniques mentioned in the books (primarily Service Strategy and in general, all the five books) are taught in MISM and more. Also, based on one's interests, one can shape program to become an operations expert for IT operations or services' operations. I had a doubt whether this was all the information/knowledge I paid for at MISM? Does the release of ITIL v3 appreciate value for one of the alums at the cost of rest of the current students?
Well, ITIL v3 does not marginalize MISM program. In fact, it enhances the value of the program - by highlighting that one of the alumni (Majid Iqbal) from the program was one of the authors for the ITIL v3 set of best practices. This highlights that CMU MISM program's students are thought leaders.
The pure inter-disciplinary approach that the school promotes and adopts creates a rich culture which leads to innovations. As Bill Gates mentioned on the Charlie Rose show, the world is far more inter-dependent today and we have multi-lateral alliances everywhere. In such a world, it is essential to create these linkages between various disciplines.
In future, plenty of new problems will emerge with newer dimensions. Whoever solves them will have certain set of best practices - those can get recorded into ITIL v4, v5, v6, etc. What CMU teaches you is how to approach a problem from different dimensions and solving problems with effective and enduring solutions.
I don't intend to spark a huge debate here by assuming superiority. There are a lot of aspects that can be changed in the program dynamics. However, it is clearly a program that's unmatched. If you want people who bring business solution by leveraging technology then currently, MISM is the place to hunt such people from.
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