Wednesday, May 24, 2006

Course: Consulting and Conflict Resolution

This is the first Tepper course I am taking this semester. It is a 6 unit course and the prof is really nice.

A brief summary of course is: http://student-3k.gsia.cmu.edu/workingschedule/coursedescription.aspx?cid=5066

Dr. Rich Young had his PhD from CMU for an interesting dissertation.
Some fantastic revelations as the class is going ahead.

Looking back, I am realising what I could've done differently during conflicts with various entities, say clients, within Infy, etc.

Management Consultants always yearn for a conflict since it would come up with a better solution than what the individual parties might've thought.

Otis elevator example and it's solution from a psychologist was validating what Dad had once mentioned.....take perspectives from different ppl for the same ppl. You might hit an out-of-the-box solution.

Well, break is getting over and would hit back to class again.

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