I joined itSMF USA recently after attending the session by Jan Vramont. I realised that this forum is a great place for networking along with developing skills in the specific areas of service management. I found their conferences to be highly resourceful.
Managing Services Organization is a great course which is being taught by faculty advisor of CMUSMO Majid Iqbal.The course is unique in terms of the the nature of grading. Team work is highly important because about half of your grades are based on team's workproduct. However, remaining half is for own effort. Bar is set higher and higher based on excellence. We have a forum called Explore ITSM which we have to update with our blogs and forum discussions. This brings critical mass to the blog and also, helps us discuss as if we were discussing on the Blackboard of our course page in the intranet.
I am thinking of joining and leading the CMUSMO work at CMU. CMU SMO is the first Student Special Interest Group (SSIG) to be officially recognized by the IT Service Management Forum (itSMF).
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